Reviews & Testimonials

The services provided by Davis and Davis were excellent. They were polite, and answered all my questions. Everything you see about this company are spot on. I fully endorse this company if you are looking for hvac services.

Very punctual and professional. The only reason I’m giving them 4 stars is because of issues with the price quote in the beginning. Other than I recommend Davis and Davis.

We are very happy with our installation. It was very thorough and the guys explained everything. We are very happy Davis and Davis customers. Thanks again, Carlos

My old AC gave out. I got 4 quotes. Davis & Davis had a good price, but most importantly, they had put thought into their proposal. My old AC was sized for the entire house, but when we had renovated, we put in a second unit upstairs. Our old AC was now oversized. D&D identified this and figured out the right size. Other quotes ranged from 2 to 3.5 tons - someone didn't pay attention at several other companies. It came down to trust, and I trusted Dennis. They did a great job on the installation and I am happy with my new system.

My stepdaughter has been using them for years and loves them, too.

Prompt response and Dennis wasted no time.

Craig our technician fixed the drain very quickly. He was also extremely helpful in preventing this same problem in the future. Much recommended.

Been having problems with my air conditioning, very very very frustrating. But the young man that came over was very very polite and very very professional.

Fixed my air conditioner. I asked around and cost was very reasonable. Dennis was very professional. Job was well done. Thanks!

Great service by Davis and Davis! Professional and thorough. I was impressed with their knowledge and workmanship.

Great service! Very helpful and quick to respond! Always my first call when something goes wrong with heating or air conditioning!

Excellent……..new air conditioner working beautifully.

As always, everything was professionally done – from start – to finish. We have used D&D for numerous years have never had a disappointing visit.

Very pleased with the service. Thank you.

We have used Davis and Davis for 40 years, and recently had them replace our furnace and A/C. Their prices are good, their service is excellent, and they seem very focused on helping their customers. We like and trust them because they focus on quality and reliability, not on selling the highest priced unit. All of their service people really are expert, and they respond when called.

Davis & Davis has been servicing and maintaining our heating and cooling system for over 20 years. In fact, we recently replaced our old furnace and the installation of the new one went very smoothly. We have always been very satisfied with their work.

Thank you Davis & Davis , the installation of my new water heater went smoothly , the crew were neat and very courteous!

mas

just bought a big house with 4 zones , all were at end of their life, Davis&Davis bid on replacing them along other contractors. Was impressed with the detail they took in pricing ( which also happened to be very competitive) and their technical expertise. So impressed i hired them to do the Job and replace 3 in full and part of the 4th zone. Was further impressed when saw them in action doing the work ( a full week given the size of the job) , did a great installation job and very professional, on time and cleaned up despite very cold weather, even did more than the scope in the quote at no extra cost.
they get 5 stars from me , and would highly recommend them.

We have used Davis and Davis for several years. Their customer service is great and the service people are very knowledgeable and respectful of my time and my home.

I am very pleased with the installation of my Lennox furnace, the crew was professional and courteous, 5 stars!
Mr. William Cutlip

mas

Professional and polite. Offered good advice and tips for future service. Technician was very nice

My system wasn’t keep the right temperature. We call Davis and Davis and they were out within a couple hours. It was fixed in no time. I highly recommend them!

I can’t thank you enough for the new heater! This winter we were very well heated!!!

Good company, their price is good as well, better than some I’ve used. I would definitely recommend them…..

DnD Air is the best, super service. Very experienced

This have been the best company! So professional! Fixed my humidifier within an hour

Professional and courteous. They were able to fix our heat on the first visit.

My coil had been leaking. There wasn’t any cooling air coming out. Not good for when the summer comes around!! I called Davis and Davis and they were able to fit me in immediately and install a new coil.

Excellent

I had DnD service my furnace. Good job and good price.

Tom was great. He replaced the motor and got it working ASAP. Friendly technician – very informative – and came on time. Thank you.

Great service!

Great company. We had a furnace installed and they gave us a better price than most companies. Also, very professional and knowledgeable.

If you need a new system, you’d be remiss not to contact these guys first.

Hired them to install a new heat pump and air conditioner. Did a great job, would recommend them.

Great installation at a fair price.

Awesome work with great pricing! Much better than the previous company we used. Walter was great.

New furnace is great! 5 stars!

Needed all new systems, these guys took care of it all.

Awesome, timely and on point!

Great company that I've had the pleasure to work with for over 10 years. They never disappoint!

We called when our furnace went out and the temp outside was 20 degrees. They gave us a window of time for that day and Dennis showed up a half an hour later, diagnosed the problem(s) in five minutes and repaired everything within an hour. Thank you!

My older furnace was out of warranty. I called on a cold, busy day. Service manager (Kevin) spent 20 mins on the phone with me troubleshooting, and then sent an expert tech (Craig) the same afternoon. I appreciate that they squeezed me in. I wouldn't use anyone else. Thank you!!

For years, Dennis from Davis & Davis has been inspecting my air conditioner and gas furnace. He warned me that the furnace was aging and may need to be replaced some time in the very-near future. The very-near future arrived several weeks ago. Today, I have a new a.c.unit and furnace thanks to Michael and 2 gentlemen who worked with him. Great team of technicians!

Thanks!

Great staff and workers

As the hot weather came upon us, our A/C stopped working. (We hadn't used it yet this year, and had some trouble with the thermostat.) Dwight came out and in short order, our A/C is up and running!

I would like to highly recommend your serviceman Henry. He was prompt, efficient, friendly, and tidy. He quickly installed a filter (that I have done myself with great difficulty) and wiped everything clean before and after. He was so interested in a kit that I had bought on line for my Aprilaire filter. It included the pink insulation for the sides of the filter. He had never seen this before and said that his customers were often upset by ;the filth of these parts. It was great to find a serviceman so pleased to do a good job. Send Henry back for my next checkup!

Great guys, well done work on my system.

Top notch service. Very professional! Did a great job, highly recommended.

Setup very quickly and did a perfect job. Highly recommend.

CALLED THIS COMPANY AND THEY DID GOOD WORK FIXED IT FOR LESS THAN $100

They did an amazing job on all my systems. I highly recommend them for any kind of heating or air – conditioning work.

Extremely professional, quick, efficient and thorough!!! Highly Recommended!!

This company installed our furnace about 16 years ago and we were impressed since Kevin, the salesman, did not advise us to buy a more expensive unit. Now, after 16 years, our AC stopped working, and we were prepared to replace and perhaps spend nearly $4,500. But, Kevin called! He told us he had looked up the serial number of our unit, recalled selling and installing it for us, and recommended that we repair it rather than replace it, for under $1,000. He said doing so would probably give us another 4-5 years of service because he was familiar with the reliability of the unit. WOW! He just saved us nearly $4,000. They have been doing our annual maintenance in summer and winter and have always been on time, professional and reasonable. Can't expect better service or honesty.

Service was fast and reliable, and did a great job in our home!

Very nice group – everything was kept cleaned.

Great communication. A real pleasure to do business with. Highly recommend!!!!

Very good, terrific work. My neighbor needs a new water heater and I told her to give you a call. Thank you

They redid our HVAC system and everything is nice and quiet. Outstanding job.

Terrific service! Really professional. I had a problem at my house where my water heater was only work intermittently. The guy showed up and took the time to explain to me what the reason was and how he got it working.

I recently had them out at my home. The installation was done at the exact price I was quoted and feel like the price paid was well worth it. Thank you so much.

Good, good company. These guys came very quickly. They installed the furnace in no time & the price was good. Thank you guys, I will use you again.

Five stars! Great work!

I definitely recommend their service, work was done fast and the prices were excellent!

THANK YOU FOR THE WORK AND CALL!!!

The company was very nice, and worked with our schedule.

They came highly recommended from a couple friends of mine. I called them and they came quickly to see what was wrong and then back again with the ordered part. I will definitely use you guys again. Thank you for the great work.

After being told by several other HVAC companies that our heat pump was shot and needed to be replaced, Davis & Davis diagnosed it as a stuck TXV valve... this was a quick fix and we were back on track. Kudos to D&D for being willing to dig a bit deeper. When we get to the point of needing to replace our heat pump, D&D will be at the front of the line!

Install and service was wonderful, they were great!

I give them 5 stars! We called them just after new years for a heating call. Within a few hours they were at my home. They cleaned up before walking out & repaired the unit in no time. Prices were hefty but they were a pleasure to deal with.

Heating repair proved to be a positive experience that Davis and Davis was able to fix. I recommend not wasting your time and just call them up. Haven’t found anyone else better.

Everything well. I love Davis and Davis! Marvelous I will call when it is time to replace the heater.

Great and they are so polite! I appreciate everything they did, while being so kind and professional. A bunch of hard workers with good manners!

Polite, calm, friendly men. Quiet but efficient, pleasure to deal with.

Super work! Guys showed up and seemed well educated in their field. Thank you.

We haven’t really had any very dry days since the install so I can’t tell how well it really works but there have been no problems or leaks. The whole installation was just great.

Company was very honest, straight forward, courteous and professional. I think they provided a fair price and I look forward to working with them in the future.

Davis and Davis was very efficient at telling me what needed to be done during the installation process. The men got the work done quickly and my furnace works just fine.

New equipment= good. Workers= good. Efficient and personable.

Good service and friendly staff. You can't go wrong by call Davis and Davis for your heating and cooling.

Working excellently, thank you. The new furnace took a little to get used to but its working just fine.

Great! Thank you!

I would give 10 stars if I could. Very professional when I use them. A little expensive by I’d rather pay more for great customer service.

I had a great experience replacing my whole system. The installer was Roberto and his helper (didn’t catch his name). Both of them were very professional, got here early; put down rugs to protect the floor and did everything very carefully. Good guys and did a well-done job.

FROM THE BEGINNING I’ve been very happy that I chose DAVIS AND DAVIS. Simply because they are the best.

Great and very responsive!! Solved my problem in the first visit.

Jorge and Danny recently completed a job on my home. They were very professional, respectful and courteous the whole time they worked on my home.

On one of the coldest nights of the year (or really for the last several years!), I needed a heating repair company to fix my furnace on an emergency bias and these guys came out a couple of hours after I called He did a great job.

Good – coordinated with my time, very convenient for me to not have to stay home the whole day just to wait for the man to come.

Walter was thorough, patient in answering my questions and took care of the issue. I know that this must be a crazy time, so I appreciated the attentiveness and customer focus. Thanks!

We have been Davis & Davis customers for many years, and they have done an excellent job taking care of routine maintenance for our heating and air conditioning systems every season. Last night was the first time that we needed them for a true emergency - no heat, and it was 10 degrees out. We called at the end of the business day, expecting that we would have to wait until the next day for help. Nope. D&D scheduled an appointment that evening, and Henry stayed after hours to help get our system up and running again. D&D stocks common and uncommon parts on their vans, and not surprisingly, we needed the uncommon part. They had it. Our service tech Henry was awesome. Friendly, great guy. Even taught me about the system as he fixed it. I enjoyed the company almost as much as I enjoyed the heat! This is five star service at its best. Great techs, parts in stock. Reliable. There when you need them. Highly recommended.

Davis and Davis came on time and left everything spotless after finishing. The work (leaking water) was taken care of excellently. It is now working just fine. Always had good experiences with the staff.

We had a great experience with DnD hvac as always. The boys were thorough, got the work done quickly and the lead man’s customer service skills were great!

They were awesome!

Once again, Davis & Davis comes through with a terrific installation. The four men who came to install our new upstairs furnace worked continuously to remove the old unit and install the new one. Each was professional, and extremely neat. They cleaned up everything when finished. This was the second complete install we have had and I can't say enough good things about the quality of the work Davis & Davis and their staff does!

Gave me an appointment quickly, called to confirm with me that morning, and solved the issue that day. I’m happy with the service and I will definitely recommend!

I invariably have great service from Davis and Davis. I’ve been their customer of over 20 years

Our heating pump was spraying water all over the basement one evening (a part had broken), and Thomas came out while they were having their office holiday party and fixed it right away. It was a cold night, so we especially glad they were so quick and helpful.

USE THIS COMPANY!!! They replaced a thermostat a little over a month ago and while we weren’t positive that the cheap fix would still be enough, I’m happy to report that we’re still warm!!

The installation I received was wonderful! Very friendly and cleaned up after the work was completed. Great job.

Excellent. Professional, timely and effective! Highly recommend!

Davis and Davis… VERY reliable, the receptionist was nice, they accommodated an emergency request, must better service than elsewhere, save yourself the frustration…

Davis & Davis sent Eric H who came within the time range provided to me. Cost was lower than expected. We have heat again after two nights during the coldest winter temperatures in decades. Have been using Davis & Davis for about 10 years now and will not go back to the other DC companies. Good job D & D!

Excellent service! I woke up to no heat, Burt came out and replaced a heating coil and the machine started right back up. Thanks

Reacted quickly and had a humidifier installer available about a week later.

Very responsive, and super nice! The new heater is a little noisy but it’s been really cold lately so I’ll keep an eye on it.

After having a most recent installation of a New Furnace I had to write this review about them. It all started with D&D in May 2009 when a old company I was dealing with did not return when I requested service on my old A/C unit and decided on D&D to come out to work on the A/C unit. In 2010 I decided I wanted a new A/C unit that they installed and is still working perfectly. In 2013 my old 20 year furnace would not start up and they came out with in two hours and repaired my furnace. My last dealings with them was this past November 2017 and this time my now 24 year old furnace had to be replaced since it would be dangerous to try to continue to use it. Timing was not at it's best since it was a day before Thanksgiving day. At my request the technician ( Craig ) was able to get a sales representative ( Dennis B. ) and he took the time to answer all my questions and to show what furnaces they had available to install and models for my home. Due to Holiday new furnace installation took a bit longer which I fully understood even before I was told it would. Furnace installation took about 8 1/2 hours. Forgot to say I also decided on a humidifier and a better air filter installation this time and all this work was done by Technicians Les and John . Furnace working perfectly.
I would like to thank also the past Technicians that I have had to come to my home ( Eric, Kevin, Mike, Keith ).

My heat stopped working on the coldest day of the year. I called Davis & Davis and was given an appointment that evening. The technician came and within 15 minutes had my heat going. He cleaned up after himself and left my house in the same condition he found it in. I have dealt with Davis & Davis for years and they are professional from the phone call to job completion. Thanks for a job well done.

Top notch service….what I needed done turned out to not be directly related to our heater but the gentleman that came out was very understanding and professional……this company has my seal of approval.

Honest work and very prompt. The mechanic was great at troubleshooting and I haven’t had an issue since then.

Heat went out on the coldest day. They gave me an appointment that night. Technician came out and had me up and running in 15 minutes. Great customer service, very professional company. I will continue to use this company. Have always been very happy with the service.

Thanks for getting the heat back up and running! Price was fair and the serviceman was great. I've recommended you to a couple of neighbors.
THANKS AGAIN!!

First time with D&D was on May 2009 when old company I was dealing with did not return when I requested service on old A/C unit which D&D fixed to there best ability since there was a leak some were in the system. Later decided in 2010 to get a new A/C unit and D&D installed it and working perfectly. Needed D&D again in 2013 when my old 20 year furnace at the time would not start up and they came out with in a couple of hours and made a fast repair. My last dealings with D&D was in November 2017 and requested them to check on my furnace since it was making loud noises when it would start up. I was advised that it was no longer safe to use the furnace and it would have to be replaced. Per my request the Technician was able to get a sales representative to come out to see me the same day about a new furnace. He spent a lot of time with me to inform me about all the units they had and to answer all my questions. The new furnace was installed several days later because this all happen just before Thanksgiving Day. New furnace installation took about 8 1/2 hours. I would like to thank all at D&D that I have dealt with from day one (Eric, Kevin, Mike, Keith, Craig,Dennis B. , Les and John).

Loved the service. Our heating system broke and the technician came within two hours. Had all spare parts with him and fixed it in no time. charged us a very reasonable fee.

Lots of noise and no heat until the Davis and Davis tech came out, a month later and still no problem

Craig did a great job with the service!!

The mechanic at our home was very polite and fixed the problem without any other nonsense. Thank you for that.

My experience with Davis and Davis is and has been excellent.

EXCELLENT INSTALLATION. WORK WAS COMPLETED FAST. LOVE THE NEW FURNACE

I've been a customer for over 20 years and every experience that I've had has been a good one. Luckily I haven't needed many service calls over the years, but every time I have needed service the response been prompt and the repair was completed efficiently by a knowledgeable tech! Saturday I needed to repair and and I couldn't have been more pleased with the tech, thank you Henry! One thing I would recommend is to provide the techs with rugged tablet to make it easier to look up part #s, complete invoices, etc. the investment in this tech would be well worth the investment!

Awesome job by Davis and Davis.

As usual, was the very professional company and the very courteous. Did great jobs for us!!

Came on time, took care of what needed to be done. Very professional.

The Davis and Davis installers got the job done in a few hours with no return visit. I think the april air is working great.

Everyone was just excellent, we were provided with information without confusing us, and the installation went very well, cleanup afterwards was excellent as well.

KNOWLEDGEABLE AND PROFESSIONAL EXCELLENT REPRESENTATIVES

Great job. Appreciated that all services were completed in the same day.

Fast, friendly and professional mechanics. The installation was excellent, on-time, and they kept everything clean!

Warmest thanks and gratitude to your wonderful technician Dennis who saved us from freezing by talking me through a furnace fix on an icy cold Saturday night and coming in on Sunday morning for a full repair. I was not impressed with the ladies at the emergency switchboard - they basically said Davis & Davis was too busy to send someone and tough luck. But Dennis called back, walked me through troubleshooting the furnace via facetime, and actually got the heat back on this way. And the next morning, he came and repaired it all quickly and efficiently. Dennis deserves not five, but ten stars for going the extra mile to help. Davis & Davis get a star off for the unsympathetic attitude at the switchboard.

The installation crew were all very friendly and professional. They did great, clean work!!

Eric C was my mechanic and very helpful in fixing my furnace.

I had a marvelous experience with Davis and Davis Heating and Air Conditioning and will definitely use them again. The employees that I have dealt with were polite and very friendly.

5 star customer service, 5 star work, 5 star followup.

Davis and Davis saved the day after we had our furnace leak water all over the basement floor. They were informative and very helpful in getting it under control and fixing it later that day.

Thomas called to report he would be arriving in 15 minutes. He was courteous, thorough, and professional

5 stars earned. Thank you so much Davis and Davis 🙂

Without a doubt the best service and professionals I have dealt with

Just wanted to express thanks to Davis and Davis for quickly fixing my furnace. Craig quickly found the point of problem and efficiently replaced the part. Great job!!!!!

Very helpful with everything.

All Davis staff were very professional and thorough from the very beginning to end of project. The knowledge and expertise of the estimator was particularly impressive.

Can’t complain. A little pricey but seems to be worth it

After having a most recent installation of a New Furnace I had to write this review about them. It all started with D&D in May 2009 when a old company I was dealing with did not return when I requested service on my old A/C unit and decided on D&D to come out to work on the A/C unit. In 2010 I decided I wanted a new A/C unit that they installed and is still working perfectly. In 2013 my old 20 year furnace would not start up and they came out with in two hours and repaired my furnace. My last dealings with them was this past November 2017 and this time my now 24 year old furnace had to be replaced since it would be dangerous to try to continue to use it. Timing was not at it's best since it was a day before Thanksgiving day. At my request the technician ( Craig ) was able to get a sales representative ( Dennis B. ) and he took the time to answer all my questions and to show what furnaces they had available to install and models for my home. Due to Holiday new furnace installation took a bit longer which I fully understood even before I was told it would. Furnace installation took about 8 1/2 hours. Forgot to say I also decided on a humidifier and a better air filter installation this time and all this work was done by Technicians Les and John . Furnace working perfectly.

I would like to thank also the past Technicians that I have had to come to my home ( Eric, Kevin, Mike, Keith ).

The HVAC went out and we were out of the country. We had people at our house and they were hot. We had to arrange everything from Italy with time differences and lack of consistant phone and internet service because of where we were. We decided to replace and not repair due to cost and age of unit. We also had another company look at it and D&D was a better price and I had used them before and was very happy with them, so we chose D&D.



D&D was very kind and loaned out an portable AC so there would be at least one cool room until the new HVAC we decided on arrived and could be installed. The staff tried their best to keep us and our guests up to date on the status of the schedule and during the install. They were actually able to get it in about a week earlier than estimated.



They installed the unit while we were still away and I must confess, I was a little worried about that. When I finally saw the install, I was very happy with it. There were a few bumps after the install, but they were all over it.



Office staff and apparently the techs were all kind and easy to work with. They made a big problem, much easier to handle.

I've been a customer since 1993 in two different homes. They've always treated me right, never recommended anything that was not in my best interest, always kept the equipment in top condition. My units lasted longer than expected, but when they did give out, Davis & Davis offered the best deals on replacements. In my experience, they do exactly what they say they will do. The staff is professional, and a deal's a deal. You cannot do better.

Excellent experience from start to finish.

Well I woke up on the morning the storm in the DMV was to hit and we had no heat. I called Davis and Davis and they came within an hour and had us up and running. The gentleman serviced the unit and replaced the igniter switch.THANKS DAVIS AND DAVIS will be calling them to service my AC in the spring.

Had an issue with thermostat not working. Easily scheduled them to come out and look at it. Problem was actually very easy to fix (water drain was plugged up and tripped the overflow switch) but technician did some basic tests and even looked into another problem I was having, completely unrelated to the original problem. The technician fixed that too, and all this in 1 hour. Very pleased with service.

Enjoying my new HVAC unit! I'm VERY impressed with Davis and Davis Air Conditioning & Heating. They arrived on time, were super knowledgeable, worked quickly, efficiently, accurately and the head guy even made my cat Dixie purr!:-) Yes, they were a bit more expensive than the other guys, but you really do get what you pay for.

I want to shout out a big thank you to the Kevin and the Davis and Davis team who helped this past week during this extreme heat. Altough you were alrady exremely busy you found time to fit us in to the schedule and everthing was fixed the same day. Many Thanks!

Super nice....effective... transparent....will use them again

We have been buying a service contract from Davis & Davis for 8 yrs to service a 16 yr old HVAC system. The same Service Tech has reviewed our system each Spring & Fall : Ivan kept our old system running. So when it was time to replace, we got several estimates, but were well taken care of by the high quality people at Davis. They are dependable & up to date on their technology. Davis & Davis installed a beautiful Lennox system & we know they are a sure bet on our home temperature systems!

We had a dying furnace this winter, and our normal hvac provider couldn't come out for a couple of days; so we looked for another company in our area. Davis and Davis sent someone out that same day, and the technician discussed our options on repairs or a new furnace. We opted for the new unit, and had it in and running the next day! My family and I definitely recommend them!